Your orders are processed 2 to 4 days from the time we receive the payment. Orders are shipped via Xend courier. You will receive a notification from us once your order has shipped with a tracking number. 

We are based in the Philippines and charge a percentage of sales tax for any orders shipped.

We ship to a select number of international countries. We offer the most reasonable shipping rates possible. Email us for more information.

Please note, smitten Fragrances is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you.

Shipping rates:

Metro Manila - Php 150.00

(1 to 2 business days)

Provincial - Php 180.00 (pouch only)

(2 to 3 business days)

*Shipment considered as Provincial if origin (pick up location) or destination (delivery address) is located outside Metro Manila.

Courier: Xend Business Solutions Inc.

Due to some unforseen circumstances, delays of items that are in transit are beyond our control.